Creating an Account and Logging In

Introduction

To access and control your smart thermostat remotely, you need to create an account and log in through the mobile app or web portal. This guide walks you through the process step by step.

Step 1: Creating an Account

1. Open the thermostat’s mobile app or go to the official web portal.
2. Click on Sign Up or Create Account.
3. Enter your email address and create a secure password.
4. Follow any verification steps, such as confirming your email.
5. Once verified, log in to access your thermostat settings.

Step 2: Logging In

1. Open the app or web portal.
2. Enter your registered email and password.
3. Tap Log In to access your account.
4. If you have two-factor authentication (2FA) enabled, enter the verification code sent to your email or phone.

Step 3: Managing Account Settings

1. Navigate to Account Settings to update profile information.
2. Set up security options such as 2FA for added protection.
3. Link additional devices if needed.

Troubleshooting Login Issues

• Forgot your password? Use the Forgot Password link to reset it.
• Account not verified? Check your email for a verification link.
• Login errors? Ensure you have the latest app version and a stable internet connection.

Final Checks

• Ensure your credentials are stored securely.
• Enable notifications for important account updates.
• Regularly review security settings for better protection.

For further assistance, refer to the app’s support section or contact customer service.