Wi-Fi Not Connecting? Steps to Fix It

Introduction

If your thermostat is having trouble connecting to Wi-Fi, follow these troubleshooting steps to resolve the issue.

Step 1: Check Your Wi-Fi Connection

1. Ensure your router is working and connected to the internet.
2. Restart your router and modem.
3. Confirm that your thermostat is within range of your Wi-Fi network.

Step 2: Reconnect the Thermostat

1. Open the thermostat’s mobile app.
2. Navigate to Wi-Fi Settings.
3. Select your network and enter the password if required.

Step 3: Reset Network Settings

1. If the issue persists, reset the thermostat’s network settings.
2. Follow the manufacturer’s instructions to reconnect.

Troubleshooting

• Incorrect password? Double-check your Wi-Fi credentials.
• Weak signal? Move your router closer or use a Wi-Fi extender.
• Still not working? Contact support for further assistance.