🔧 How to Enable a Mobile Hotspot and Connect Your ZenHome Device

If your ZenHome device (like a smart thermostat or camera) is having trouble connecting to your home Wi-Fi network, using a mobile hotspot from your smartphone can help get it online temporarily—for tasks like troubleshooting or installing a firmware update.

Follow the steps below to turn on a mobile hotspot and connect your ZenHome device.

📱 Step 1: Enable Mobile Hotspot on Your Smartphone

For iPhone (iOS):

1. Go to Settings
2. Tap Personal Hotspot
3. Toggle Allow Others to Join to On
4. Note the Wi-Fi Password and Network Name (SSID) shown on the screen

For Android:

1. Go to Settings
2. Tap Network & Internet or Connections
3. Select Hotspot & Tethering
4. Tap Wi-Fi Hotspot
5. Turn the hotspot On
6. Note the Network Name (SSID) and Password

💡 You can usually customize your hotspot name and password—choose something simple if it helps!

---

📶 Step 2: Connect Your ZenHome Device to the Hotspot

Once your mobile hotspot is active:

1. On your ZenHome device (e.g. thermostat), go to Settings > Network
2. Look for the name of the hotspot (SSID) from your phone in the list of available networks
3. Select it, enter the password, and connect

You should see a confirmation on the device when it’s successfully connected.

---

🛠️ Step 3: Let ZenHome Support Know You’re Connected

If you're working with a ZenHome support agent, let them know once the device is online—they can then assist with running diagnostics or initiating a firmware update.

---

✅ Important Notes

• Stay near your ZenHome device with your smartphone for the best signal
• Once troubleshooting is complete, you can switch your device back to your home Wi-Fi
• If your data plan is limited, be cautious with hotspot usage—it uses mobile data