🧯 ZenHome App Crashes: Logging, Reporting, and Recovery

If your ZenHome app crashes or freezes unexpectedly, follow these steps to diagnose and report the issue.

Step 1: Basic Troubleshooting

• Restart the app and try again.
• Reboot your phone to clear memory.
• Ensure the app is up to date in the App Store or Google Play.
• Check for device OS updates.

Step 2: Log the Issue

1. Open the app, go to Settings > Help & Feedback > Report a Problem.
2. Include:
   • A brief description of what caused the crash
   • Your device type and OS version
   • Screenshots, if possible

Step 3: Reinstall if Needed

• Uninstall and reinstall the app.
• Log back in using your ZenHome credentials.

If problems persist, reach out to Support with your crash report ID.